1.1 The Terms and Conditions of business set out below cancel and supersede all previous issues. These Terms and Conditions of business shall be governed by the Law of England and parties agree to submit to the jurisdiction of the Courts of England & Wales.
1.2 The "Company" means Silver-Treats. A Private Limited company registered in the U.K. No. 7522391. The "Customer" means any Company, firm or individual who receives a price list from and/or places an order with the Company.
2.1 Payment is not taken for Goods until they are despatched. All Goods sold include VAT at the current rate
3.1 All prices for Goods, whether listed or not, discretionary discounts, delivery charges and Value Added Tax are subject to change without notice.
3.2 All Goods and products are subject to availability. We reserve the right to alter the specification of goods supplied by us at any time without prior notice.
3.3 All Goods are sold subject to the prices prevailing at the time of purchase. In the event that either the chosen product is unavailable or the price has changed you will be informed before your order is processed.
4. DELIVERY - see our terms and conditions as specifically outlined in "Delivery" section.
4.1 Before we despatch your order we will confirm the delivery details by Email. If the goods you require are out of stock we will advise you of the anticipated delivery dates. Before ordering Online please ensure that you decide which of the two following postal options you prefer: Standard or Special Delivery.
4.2 The cost of the delivery of the item you have bought is added to your shopping basket at the point of sale (checkout) and includes VAT.
4.3 If you order several items which are to be sent to the same address we will charge you according to the Delivery charges stated. Whilst we will acknowledge your order we will not wait for confirmation of the postage charge, automatically charging your credit card appropriately.
4.4 Please call Customer Service should you be undecided as to the correct delivery option before you complete your purchase. Please ensure that someone is at the address to sign for the order.
4.5 Standard Delivery of all U.K orders is by means of Royal Mail Recorded Delivery. Should your purchase weigh more than 2 kilograms, we reserve the right to send it by UPS Standard Service.
4.6 Special Delivery. If you require a guaranteed next day delivery anywhere in the United Kingdom before 1 pm the following day goods can be sent by means of Royal Mail Special Delivery. We have to receive your order before 2 pm for delivery the following day. This service includes a limited insurance if the item is valuable. NOTE: This service is only valid Monday to Friday - there is no guarantee for Saturday delivery.
4.7 International Orders are usually despatched using Royal Mail International Signed For or in the case of heavier items Parcel Force Worldwide. This can take between 5-7 working days at a flat fee for Europe and another one for the rest of the world.
4.8 The goods shall be deemed to have been delivered to the Customer when delivered to a person appearing to have the authority to sign for them at the destination to which they have been consigned.
4.9 Any despatch date or delivery time specified is only an estimate and the Company shall not be liable for any economic loss or damage whatsoever incurred by the Customer as a result of a failure of the Company or its agents to deliver the said goods.
4.10 The Company shall not be liable for any delay or failure to deliver Goods resulting wholly or in part from civil commotion, accidents, riots, strikes, lockouts, fire, flooding, Acts of God, shortage of materials, government action or regulation. Any such failure shall not affect the obligation of the customer to pay for any goods already delivered.
4.11 The Company reserves the right to deliver the Goods by instalments.
4.12 Should you have any queries as to the cost of delivery of a specific item / s or require further information related to the delivery of goods please call us before you confirm your order Online.
Please address any enquires with regard to the above via email to: